About Us
Who we are?
WaterDrop Maid aims to be the leading provider of cleaning services in Sydney. Our team of professional cleaners is known for their dedication to quality and customer satisfaction, and we are fully committed to delivering the best possible results for every project that we take on. Whether you need your home or office cleaned from top to bottom, or if you're looking for a one-off deep clean, Hava Maid is the company to trust.
We offer a wide range of specialized cleaning services that will make your property shine, including dusting, vacuuming, sweeping, mopping, and much more. So, no matter what kind of cleaning challenge you're looking to tackle, let Hava Maid be your partner in ensuring that your property is safe, healthy, and clean!
Our Mission
Help our customers to live happier and more carefree lives by taking the burden of house cleaning off their shoulders and providing a consistently reliable Cleaning service in Sydney that they can always count on.
Our Vision
Become Sydney’s most reliable and trusted cleaning company.
Our Selling Points
Why Choose Us
Every house is unique. We will access what your house needs and provide you with the best cleaning services in Sydney has to offer.
200% Guarantee
We take pride in our work, if you’re not 100% satisfied with our services, we’ll come back and re-clean. Still not happy? We’re more than happy to refund your money!
Easy Booking System
We’re all about making our customer's life better, that’s why we created a simple booking process that will take you only 60 seconds to schedule a booking. Take the hassle out of having to call up and arrange a booking.
Zero No Shows
Your time is very important to us, and we know how frustrating it can be when you schedule an appointment and get a no-show. Our commitment to you is that we’re guaranteed to show up or it’s free.
On-time promise
Being reliable is very important to us, we will arrive at your door within the 2-hour appointment window, well presented and ready to go. If we are late, you receive $30 off for every 30 minutes
WaterDrop Maids
Our Core Values
Reliable
Trustworthy
Punctuality
Transparency
Excellence
Quality
Friendly
Community
We aim to only provide above and beyond service, each team member has set criteria or checklist to go by when carrying out the work.
Friendly efficient and helpful office staff provides a personal touch to book your first clean.
We believe honesty is the best policy, no sneaky hidden cost, or sketchy contracts. Cleaning equipment is provided – We bring all cleaning equipment needed for the service, for your convenience.
Enjoy added peace of mind with our Public Liability Cover.
You can reach us almost anytime and get a response super-fast.
We don’t lock you into long-term contracts. Everything is in your control.
Book appointments online with one simple process, whether on your phone or computer.
Customer service is at the heart of everything we do, we strive to deliver the best experience and make sure that you feel looked after by always closely monitoring feedback and working to improve the way we work.